November 10, 1996<\/p>\n
Alberto G. Alvarado
\nU.S. Small Business Administration
\nLos Angeles District Office
\n330 N. Brand Boulevard, Suite 1200
\nGlendale, CA 91203<\/p>\n
Dear Mr. Alvarado:<\/p>\n
It is with immeasurable pleasure to recommend Mary Ann Mitchell, President of Computer Consulting Operations Specialists, Inc. (CC-OPS) for the SBA\u2019s 1997 Small Business Person of the Year.\u00a0 Surely, your nominating committee will also find Mary Ann as truly gifted and innovative an individual eager to help employees and other entrepreneurs grow as I have witnessed over the past five years.\u00a0 Her dedication to business ethics and hard work is unquestionably worthy of omnipresent recognition.<\/p>\n
Surrounding great leaders, you find formidable people and sound team spirit.\u00a0 Characteristic of Mary Ann\u2019s leadership infectiously encourages CC-OPS employees to help one another strive to meet individual and department goals.\u00a0 Whether through a seemingly small or easily recognizable effort, a day does not go by without someone in CC-OPS going the extra mile for everyone’s benefit.\u00a0 CC-OPS employees present themselves as those their careers encompass more than the duties outlined on a piece of paper.\u00a0 A strong and dynamic leadership of the organization can only bring about this kind of exceptional employee involvement.<\/p>\n
CC-OPS is in the global business economy where information flows and market conditions change faster than ever before, and its senior management cannot afford to shift the responsibility.\u00a0 Inasmuch as Mary Ann makes regular decisions that go beyond all expectations for responsibly running any business organization.\u00a0 Mary Ann actively affirms that mediocrity has no recognizable place in the services provided by CC-OPS.\u00a0 Time after time, Mary Ann has sent a very clear message of promoting the highest standards of quality service and team activities.<\/p>\n
A listing of every contribution Mary Ann has made would take many pages.\u00a0 Notwithstanding, her activity as Chairperson of the Black Business Association was enormous.\u00a0 Her efforts rejuvenated the member\u2019s spirit and increased the financial standing of our important trade group.\u00a0 Additionally, it was an honor to receive a contract from Ms. Mitchell to provide employee-training services.\u00a0 Recognizably, CC-OPS employee morale and feedback displayed pure magic taking place in their company.\u00a0 The kind of magic explained by growing sales and customer loyalty, of which is only accountable by the conduct of company leadership.<\/p>\n
<\/p>\n
November 10, 1996,
\nA. G. Alvarado,
\nPage 2.<\/p>\n
CC-OPS\u2019s entire staff deserves commendation for their unrelenting efforts and commitment to excellence.\u00a0 Repeatedly, they have learned from Mary Ann to anticipate customer and supplier needs that increase CC-OPS\u2019s operational efficiency.\u00a0 Congratulating Mary Ann Mitchell, President, and Founder of CC-OPS, comes with much anticipation at the award ceremony in her selection as the SBA\u2019s 1997 Small Business Person of the Year.<\/p>\n
Respectfully yours,<\/p>\n
Dean L. Jones, C.P.M.<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
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