Openings and Closings


We need an opening line in a business letter or professional email / to make reference to previous correspondence / to say how we found the recipient’s name andaddress / to say why we are writing to the recipient.

  • With reference to your letter of 8 June, I … .
  • I am writing to enquire about … .
  • After having seen your advertisement in … , I would like … .
  • After having received your address from … , I … .
  • I received your address from … and would like … .
  • We/I recently wrote to you about … .
  • Thank you for your letter of 8 May.
  • Thank you for your letter regarding … .
  • Thank you for your letter/e-mail about … .
  • In reply to your letter of 8 May, … .


We need a closing line in a business letter or email / to make a reference to a future event / to repeat an apology / to offer help

  • If you require any further information, feel free to contact me.
  • I look forward to your reply.
  • I look forward to hearing from you.
  • I look forward to seeing you.
  • Please advise as necessary.
  • We look forward to a successful working relationship in the future.
  • Should you need any further information, please do not hesitate to contact me.
  • Once again, I apologize for any inconvenience.
  • We hope that we may continue to rely on your valued custom.
  • I would appreciate your immediate attention to this matter.